How To Contact Us

If you have any comments, suggestions, or bug reports with regard to TrafMeter, please send us an e-mail support@trafmeter.com

If your question is about technical support, please attach in your message the follows (please, zip files before sending via email):

• a file "support.txt" from TrafMeter Service startup folder
  (by default, c:\program files\TrafMeter\support.txt)
• application logs of TrafMeter Service
  (by default, c:\program files\TrafMeter\Logs\Log*.txt)
• your filterset
  (by default, c:\program files\TrafMeter\FilterSets\default.tmf)
• any additional information about your network will be useful as well

Postal address:
  MAREL IT solutions
  Häte 2
  A-6854 Dornbirn

 
Telefon +43 (5572) 39 80 10
Telefax +43 (5572) 39 80 10 - 11